Comparative Overview - Document Management Solutions @ Johns Hopkins
May, 2002
  Solutions  
Details OnBase EDM/OTG CompMed Prolaw SNAP LAVA/Oculus Groupwise WebDAV
               
Department(s) FASAP and Work Life JHMCIS Comparative Medicine Legal Facilities and Finance President's Office Johns Hopkins Johns Hopkins
Homewood and EB              
                 
Contacts Kathleen Beauchesne-Director Cele DiGiacomo - Senior Director, JHMCIS Sylvia Lee - Project Coordinator Maureen Winer - Paralegal Anatoly Gimberg - Director Greg Wilt - Asst to President Steve Sears - Director Steve Sears - Director
Sandy Cobb - Manager James Rogers - Architect Shanta Hayes, LAN Admin Charlene Thurbon - LAN Admin Thomas Lentz- Tech Ross McKenzie - Director, BSPH Barb McDonald - GW Postmaster Eric McGrath - LAN Admin
Rich Caserta- Support George Baier - Project Leader         Rich Caserta - LAN / WAN Architect Rob Allen -  LAN Admin
Barb Fowler              
                 
Purpose Solve space concerns Provide a solution to centralize Provide a solution for Provide a solution to track Provide a solution to track Help an office understand General purpose personal document Provide a solution that would allow
with paper filing, while and manage patient data and referral veteranarians of the institution contacts on a case basis, provide invoices regarding where each type of manager, available for user defined for access to Hopkins network
creating a technology forms (X-rays,charts, etc.) to track necropsy, serology, detailed case tracking while Facilities contractors. information comes from, sharing of documents file storage via the internet
to view client charts from   and pathology reports providing security to Plan to utilize the system what they do with it, and   General Purpose
the desktop.     confidential documents further as the need arises. where they send it.    
                 
Company Hyland Software, Inc. OTG Software, Inc. Internal Hopkins Solution Prolaw Software Quantum Corporation ROH, Inc. Novell Microsoft Corporation
Sales 2001:  NA Sales 2000: $52 million Sales 2001: N/A Sales 2001:  NA Sales 2001: $1.4 billion Sales 2001:  NA Sales 2001:  $1 billion Sales 2001:  $25.3 billion
Founded: 1991 Founded: 1992 Founded: N/A Founded:   1987 Founded: 1980 Founded: 1971 Founded:  1979 Founded:  1975
# of Employees: 160 # of Employees: 400+ # of Employees: N/A # of Employees: 200 # of Employees - 3, 000 # of Employees: NA # of Employees: 4500 # of Employees: 48,000
  ** Purchased by Legato 2Q02   ** Purchased by Thompson Corp 1Q02        
                 
Technologies Hyland Software Product SAN (Storage Area Network) Windows and Access 2000 Windows 2000 Server SNAP Server ~ $2400 Dell 4300 - NT 4.0 Server Novell Netware Server Microsoft Windows 2000 Server
Integrated with MS Word Jukebox (126) 9.4 GB Drives   Prolaw Software - Front and Web browser for client SQL 7.0 Replication Groupwise MTA and POA IIS 5.0
Client/Server model WORM technology           Back Office   SCSI Frontend Scanning Groupwise Client or Browser  
Document Indexing Utilizes Private Subnet   Complex solution   (9) 9GB Seagate Barracudas    
OCR capable Cisco 2950 Switch (private subnet)            
  SQL Clustering Capable            
               
                 
Standards ODMA: Yes ODMA: Yes ODMA: N/A ODMA: Yes ODMA: Yes ODMA: Yes ODMA: Yes ODMA: Yes
Scanning:  Yes Scanning: Yes Scanning: N/A Scanning: N/A Scanning: Yes Scanning: Yes Scanning: Yes Scanning: Yes
Web Enabled: Yes (not implemented) Web Enabled: Yes Web Enabled: Yes (not implemented) Web Enabled: Yes (not implemented) Web Enabled: Yes Web Enabled: Yes - (Oculus product) Web Enabled: Yes Web Enabled: Yes
Database Type: Paradox Database Type: SQL Database Type: Access Database Type: SQL Database Type: None, NT File system Database Type: SQL Database Type: FLAIM Database Type: File System Based
               
                 
Barriers Workflow and business process Workflow and business process Custom code was required to produce Workflow and business process The organization of the document file Workflow and business process User education Security Concerns
re-engineering requiring high time re-engineering requiring high time desired results re-engineering requiring high time system re-engineering requiring high time Full features require client Recently adopted standards
involvement involvement   involvement   involvement   currently basic feature set
               
               
                 
Security Client/Server model NTFS and additional proprietary Utilize network Ids and Pwds Folder and File level security Folder and File level security Folder and File level security Folder and File level security Challenge and Response
Group security - assign security on client workstations NTFS can be utilized Challenge and Response NTFS can be utilized Version Control SSL communications
permissions at the Doc Type Document redaction     for User Authentication   Encrypted Sessions - DES3  
Level              
Utilize Network Ids and Pwds              
               
                 
Clients ~25 clients upto 10,000 ~20-25 clients ~13 clients ~50 clients via browser ~15 Clients in Pres. Office ~15,000 accounts / ~2,000 using DMS Pilot has ~45 clients
                Next gen file server effort will provide
Licensing ~$40,000 Per Seat - $600 MEEC copies of Windows 13 clients ~ $12,000 ~$2000-2500 for SNAP Server - ~$10,000 $10 per user per year access to several thousand users
included E-Form option Hardware ~$300,000 2000 and Access 2000 Maintenace = $2394/year server     $10 per user per year server & OS costs
  Software ~$300,000            
                 
Training ~$1200/person ~One day No formal class - On the Job ~$1500/person No formal class - Ability to No formal class - On the Job Training class offered by HITS No formal  class - On the job
One week in Cleveland, Courses are setup   Two days in New Mexico use web browser.    
Ohio     Possible Online training avail.      
        Scanning Personnel require Administrator needs minimal    
        minimal training training