Incoming mail items are scanned and are scored with a number of different tests in an attempt to identify Spam. If the score for a particular piece of mail exceeds a certain threshold, that mail is tagged in the subject line with "[ JHSPAM-ALERT ] ".
We do not delete any incoming email. Mail tagged as Spam is the "best guess" of a computer, so it can miss real Spam. It can also tag legitimate mail as Spam (a false positive). For this reason, we recommend that you do not delete these items outright, but rather move them to a folder called Junk Mail that you review at your leisure.
You can write a rule to catch items that bear this Spam tag, and move them to a folder for later review.
1. If you are using GroupWise 6.5 please Enable Junk Mail Handling. If using an older client please create a folder called Spam.
2. Choose Tools/ Rules.
3. On the Rules screen, choose New. Give your new rule a name, such as "SPAM Tag."
4. Click Define Conditions to tell GroupWise what to look for. In the Define Conditions Window, enter:
Second dropdown list: |-> Contains | TEXT : JHSPAM-ALERT
5. Click OK to save your conditions and return to the New Rule screen. In the Define Conditions field, you will see your conditions explained in English: "Act on items where Subject begins with 'JHSPAM-ALERT '.
Click on Add Action/ Move to Folder...
6. In the Move Item to Folder Action screen, place a checkmark next to your “Spam” or Junk Mail folder, and choose Move.
8. Click Save to save your rule, then Close to close your Rules window.
9. Review your Junk Mail folder occasionally to make sure no stray messages got in there by mistake!